Education sessions are separated into the following tracks:
Track 1 - Intro/General
Track 2 - Intermediate/Advanced
Track 3 - Commercial
Track 4 - Flood
Track 5 - Software Technology
Track 6 - Auto

Sunday, January 25, 2026

8:00 am - 3:00 pm

Pre-Convention Workshop: Xactimate Mobile - Opening New Doors to the Way You Adjust

2:00 - 5:00 pm
Registration

2:15 - 4:00 pm
First Connections Speed Networking & Newcomers Welcome

5:30 - 8:00 pm
Welcome Reception

Monday, January 26, 2026

7:00 am - 5:30 pm

Registration

8:00 - 9:30 am

Opening General Session with Breakfast

9:30 am - 5:30 pm

Exhibit Hall Open

10:00 am - 12:00 pm
Education Sessions

• Track 1: Residential Building Construction 101: the Basics-From Planning to Move-in
• Track 2: Water Mitigation and Estimating Fundamentals
• Track 3: Commercial Coverage Conundrums: Case Studies in Confusion?
• Track 4: Becoming a Successful Flood Adjuster: Navigating FCN Requirements, Crafting Effective Resumes, and Mastering Field Inspections
• Track 5: Claim the Future: How Tech Is Rebuilding Insurance Inspections - AI is Transforming How Insurers Document, Assess, & Settle Property Losses
• Track 6: The Right of Way of Auto Claim Handling

12:00 - 1:30 pm
Lunch & Learn with Alacrity


1:30 - 3:30 PM
Education Sessions

• Track 1: Ethics: What You Do vs. What You Are
• Track 2: Common Abuses in First-Party Property Claim and Potential Pitfalls of Appraisal and How Policy Wordings Can Respond
• Track 3: Commercial Building Construction 101: the Basics-From Planning to Occupancy
• Track 4: Distinguishing Wind and Flood Damage: Identification and Reporting Techniques
• Track 5: Embracing AI in Property Claims: A New Era of Efficiency and Accuracy
• Track 6: The Right of Way of Auto Claim Handling

3:30 - 5:30 pm

Interviews with IA Firms

Tuesday, January 27, 2026

7:30 am - 5:00 pm
Registration

7:30 - 8:30 am

Breakfast & Learn with Crawford & Company

8:30 - 10:00 am

Interviews with IA Firms

8:30 am - 6:00 pm

Exhibit Hall Open

10:00 am - 12:00 pm

Education Sessions

• Track 1: Understanding Desk Adjusting Part 1
• Track 2: Assessing Tile Roof Damage
• Track 3: Commercial Claims Handling 1
• Track 4: So… You Finally Got Your FCN Card, Now What? Transitioning from Property Claims to Flood Claims
• Track 5: Working Supplements & Xactimate's Payment Tracker – Wrapping It All Up
• Track 6: The Shocking Truth About RV Electricity

12:00 - 1:30 pm

Lunch & Learn with Pilot

1:30 - 3:30 pm

Education Sessions

• Track 1: Understanding Desk Adjusting Part 2
• Track 2: Material Identification and General Information
• Track 3: Commercial Claims Handling -2
• Track 4: Flood 101: Introduction to Flood Damage
• Track 5: Supercharge Your Claims Career with AI
• Track 6: RV Plumbing and Water Heaters for Adjusters

4:00 - 6:00 pm

Education Sessions

• Track 1: Defense Attorney Perspective: How To Prepare Your Claim To Stand Up In Litigation
• Track 1: Unveiling the Past: Expert Insights on Property Damage and Construction Timelines
• Track 2: Splitting the Baby: Surge vs. Wind
• Track 2: Construction Defects 2
• Track 3: Commercial Claims Handling -3
• Track 4: Evaluating Floor Tile Damage Post Flood

6:30 - 9:30 pm

Tuesday Night Optional Event 

Wednesday, January 28, 2026

7:30 am - 4:00 pm

Registration

8:00 am - 12:30 pm

Exhibit Hall Open

8:00 - 10:00 am

Education Sessions

• Track 1: Advancing in Field Claims: Proven Strategies for Success
• Track 1: Excellence in Claims Handling: Enhancing Customer Service and Communication Skills for Insurance Adjusters
• Track 2: Environmental & Man-Made Catastrophe Claim Handling
• Track 2: Storm Damage Analysis
• Track 3: Introduction to Commercial Property Loss Adjusting
• Track 4: Flooding, Foundation Movement & Property Claims

10:30 am - 12:30 pm

Education Sessions

• Track 1: What Did I Just Sign Up For?
• Track 1: Excellence in Claims Handling: Navigating Technology, Professionalism, and Empathy in a High-Pressure Environment
• Track 2: What the Hail is Going On? Fraud in Cat Claims
• Track 2: Claims After a Wildfire, Total Loss, Partial Loss, and Smoke/Soot Loss
• Track 3: Uncovering Coverage Issues: Tips for Complex Coverage Reviews
• Track 4: Fun with Flood

12:30 - 2:00 pm

Lunch with Exhibitors

2:00 - 4:00 pm

Education Sessions

• Track 1: Policy Proficiency: Mastering the Foundation of Claims Adjusting
• Track 2: Identifying Asphalt Roofing Wind Damage
• Track 2: Fire Origin & Cause Investigations & Repairability of Fire-Damaged Structures
• Track 2: Dings, Dents, and Dilemmas: Differentiating Functional vs Cosmetic Damage and Applying Coverage
• Track 2: The Deweaponization of The Appraisal Process ~ Cutting The Infamous Green Wire
• Track 2: Drywall Damage Decoded: Practical Techniques for Identification and Estimating

Thursday, January 29, 2026

7:30 - 9:00 am

NACA Membership Breakfast Meeting

9:30 am - 5:00 pm

Flood Adjuster Specialized Training (FAST)


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